For technical support, please fill out this form and we will get back to you, usually within 2-4 business days.
    Thank you.

    Please provide Customer and Order Information, so that we can look up your order

    *For which product do you request support?:

  • Did you already download the operating and installation instructions? Please go to
  • Is there a problem with the Android Smart System? Please reset Android
  • You can’t install a specific App? Try to Google this problem first, Sometimes Apps need some time to fix bugs, or they have limitations regarding number of installations etc.
  • Want to sync another remote? Ask your remote supplier which code to answer for Infrared code NEC20DF
  • Need a new remote or new power supply? You can order online at
  • Install a Wi-Fi repeater near the Smart mirror or TV. It is not expensive, installs in minutes and instantly improves the internet connection and product performance.
  • *Please provide a description of the problem: (limit to 100 words)

    words. Please limit to 100 words.

    Upload a photo or video here (max. 10MB). If you want to send larger files, please use

    Upload a new file

    Thank you for contacting us.

    We will get back to you usually within 2-4 business day.
    In the meantime, please visit for useful information.